Privacy Policy

Last updated: 14th December 2025

Malta Prints (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from https://maltaprints.mt (the “Website”).

By using our Website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Malta Prints is a Maltese business specialising in 3D printed Maltese décor and gifts, designed and manufactured in Malta. We sell exclusively within Malta and Gozo.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us via the Contact page on our Website.

2. What Personal Data We Collect

We collect personal information that you voluntarily provide to us when you:

• Place an order

• Contact us via forms, email, or social media

• Subscribe to updates or promotions (if applicable)

The personal data we may collect includes:

• Full name

• Billing and delivery address

• Email address

• Phone number

• Order details and purchase history

• Payment confirmation details (note: we do not store card numbers)

• Any information you choose to provide in order notes or messages

3. How We Use Your Information

We use your personal data only when legally permitted. This includes:

• Processing and fulfilling orders

• Communicating with you about your order or enquiries

• Providing customer support

• Improving our Website, products, and services

• Complying with legal and accounting obligations

• Preventing fraud and ensuring website security

We do not sell, rent, or trade your personal data to third parties.

4. Payments

Payments made through our Website are processed securely via third-party payment providers. We do not store or process your full payment card details on our servers.

These providers handle your payment data in accordance with their own privacy policies and applicable regulations.

5. Shipping and Delivery

To fulfil your order, we might share only the necessary information (such as name, address, and phone number) with delivery or courier services operating within Malta and Gozo.

This information is used solely for delivery purposes.

Most deliveries we fulfill ourselves

6. Cookies and Tracking Technologies

Our Website uses cookies to:

• Ensure the Website functions correctly

• Improve user experience

• Analyse website traffic and performance

Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; however, some Website features may not function correctly if cookies are disabled.

7. Third-Party Services

We may use trusted third-party services such as:

• Website hosting providers

• Analytics tools (e.g. Google Analytics)

• Payment gateways

These third parties only have access to the personal data necessary to perform their services and are required to protect your information.

8. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfil the purposes outlined in this Privacy Policy

• Comply with legal, tax, and accounting requirements

When data is no longer required, it is securely deleted or anonymised.

9. Your Rights Under GDPR

As a user located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (where legally permitted)

• Restrict or object to processing

• Request data portability

To exercise these rights, please contact us through the Contact page on our Website.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our Website and products are not intended for children under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate our business.

Any updates will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the Contact page on our Website.